Green Dot Bank complaint: refund to my account through bill pay

Name: refund to my account through bill pay
Item: Green Dot Bank
Author: Dionne

Open 14 Jun 2021 155 views Banks

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Filed 14 Jun 2021 by Dionne

I filed a dispute on a charge that was sent out in error and filed a dispute on May, 15 2021 and as of June 13, 2021 still have not received a provisional credit as stated when filing. 10 business days I will receive a credit of $1300. I also mailed my dispute form as requested still no credit. This made me late with some of my bills

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Case details

Status: Open
Company: Green Dot Bank
Filed: 14 Jun 2021
Desired resolution: I should be credited $1300 and no fees for charges.
Problem: Disputed payment still not credited
About: bill pay dispute
At stake: $1,300
Dealing with it for: 29 days

Progress

Filed
Company notified
Company replied
Resolved

14 Jun 2021 Complaint filed and published
14 Jun 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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