Green Dot Bank complaint: Refund has NOT been received

My complaint:

My IRS refund has NOT BEEN RECEIVED. I DID CHECK MY ACCOUNT AND ROUTING NUMBERS AND I DID CHECK WITH THE IRS AND IT SAYS MY REFUND WAS SENT TO MY GREENDOT ACCOUNT MARCH 10. I STILL HAVEN’T RECEIVED IT ON MY CARD YET IN A PANDEMIC WHEN IT IS NEEDED THE MOST TO PAY MY BILLS.

Suggested solution:

Post my refund as they are supposed to by federal law