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Green Dot Bank complaint: Refund for cards that were registered using someone else’s information

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Filed 28 Jun 2021 by Hilary

I purchased $2500 in Green dot cards from Walmart on April 9th. I called to activate the cards on April the 10th. I have since this time made numerous call to them, submitted copies of the receipts and cards numerous times as well .They continue to give me the run around saying they are investigating my case. They then assign another five case numbers and I have to resubmit my info all over again. They tell me they will email me with the status of my case. So far in almost three months I have gotten one call and one email.

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