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Green Dot Bank complaint: Locked due to unusual activity

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Filed 29 Jun 2021 by Theresa

Received large deposit from SSDI. Green dot said it was suspicious’. Sent my identifying docs and was told my ID (VALID DL) was synthetic. Spoke to corporate, resubmitted all info, account permanently locked due to, again, synthetic ID.
They refuse to send me the balance in my account ($5208) as per FDIC law, as well as page 35 section U in the deposit account agreement.. this money is 100% government funds and they keep telling me that I need to ask the sender of the money to request to reclaim it. SSA Dept of the Treasury does not do this. It is against Federal Law. But these dingbats at Green Dot think they can circumvent Federal laws, among other statutory processes..
I’m broke, I’m angry and I have began legal arbitration..

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1 comment

  1. wyatt Carlson

    this is what's happening to me also, almost word for word.

    Reply

Wronged by Green Dot Bank too?
Make it sting!