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Green Dot Bank complaint: refund

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Filed 1 Apr 2021 by Lois

On March 19, 2021 I purchased a green dot card and loaded it with $400.00. I was not able to activate the card. When I contacted the company, I was told to send documents of proof of purchase to [email protected]. I did this and was told they were no t legible, but I could continue my request for refund at [email protected] which I did on march 21,2021. I have not heard from anyone at greendot and am not able to talk to anyone there about this issue. $400.000 is very important to me as I live on a fixed income. How do I get resolution of this issue?

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1 comment

  1. Angela LaViolet

    The same issue happened to me. I had a Uber Go Bank debit card through Green Dot Bank. I had $172 on my card and the bank closed my account without my knowledge or consent. When I contacted them they gave me some bogus email which does not exist and I cannot get any type of help to recover my funds. My recommendations are stay away from Green Dot and Uber Go Bank. They are clearly crooks. Only obtain debit cards thru legitimate banks. I learned my lesson. 😡 

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