Green Dot Bank complaint: Online registration issues

Name: Online registration issues
Item: Green Dot Bank
Rating: 1
Author: WillieIII11

Open 25 Jul 2020 309 views Banks

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Filed 25 Jul 2020 by WillieIII11

I have tried over and over again to register my card to my app. Whenever I log in it says to visit my account on greendot.com when I do so, I can see my deposited amount. I can not make any transaction with my money because of this and I also cannot use an ATM or anything. My money is virtually untouchable , literally.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 25 Jul 2020
Rating: 1/5
Desired resolution: I would like to cancel the account in total and have the money refunded to another account because I have lost a home due to not being able to reach the money for the security deposit. This was the only reason for purchasing the card to begin with.
Problem: Cannot register card or access deposited money
About: prepaid card

Progress

Filed
Company notified
Company replied
Resolved

25 Jul 2020 Complaint filed and published
25 Jul 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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