Green Dot Bank complaint: Never received bank card

Complaint from Jaton reported on 06 May 2020 about Green Dot Bank

New complaint
Complaint pending
Complaint resolved
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My complaint:

I had some fraudulent transactions made on my card so it was deactivated. I’ve been waiting over 10 days for a new one and still haven’t received I’ve emailed and called to speak to someone and today had to have a card expedited and pay $15 I’m very upset with this because according to the app I should’ve had my card today and it’s still not here now my bills are late and I’m acquiring late fees.

Suggested solution:

I just want a new card as soon as possible

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