Complaint: Need to register a second card

on 16 October 2020 about Green Dot Bank in category Banks

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My complaint:

I bought 2 green dot cards. How do I register the second one to the account I created for the first one? This is the most convoluted, least efficient bank I have ever dealt with!

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Justified complaint?

Suggested solution:

I would like to speak to a human being, since there is NO search option on the green dot website and NO information about how to add the additional card. I need to add it so I can pay my bills. You charge me to USE MY OWN MONEY, and yet there is no way for me to access the card I just purchased! I purchased both cards the same time

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