My complaint:
Been waiting 6 weeks for them to unblock my account. They had my documents to verify my id for 5 weeks when i call the person a hangs up or b knows absolutely nothing and tries in no way to help.
Suggested solution:
Talk to me. Tell me whats going on. Try to at least act helpful. And mainly just resolve the issue in a timely manner 6 weeks is a long time to wait on your money