Complaint: Locked my account

on 12 January 2021 about Green Dot Bank in category Banks

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My complaint:

I had 500 put into my account and they locked my account. Then they asked for me to upload my id and I can’t get on the website to do that. Nobody was trying to pull money out so why would they lock it? I need my money now

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Justified complaint?

Suggested solution:

Unlocking my account

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