Green Dot Bank complaint: Locked my account

Name: Locked my account
Item: Green Dot Bank
Author: Danielle

Open 12 Jan 2021 196 views Banks

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Filed 12 Jan 2021 by Danielle

I had 500 put into my account and they locked my account. Then they asked for me to upload my id and I can’t get on the website to do that. Nobody was trying to pull money out so why would they lock it? I need my money now

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Case details

Status: Open
Company: Green Dot Bank
Filed: 12 Jan 2021
Desired resolution: Unlocking my account
Problem: Account locked after deposit
About: bank account
At stake: $500

Progress

Filed
Company notified
Company replied
Resolved

12 Jan 2021 Complaint filed and published
12 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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