Green Dot Bank complaint: Identity Fraud

Name: Identity Fraud
Item: Green Dot Bank
Author: Christopher

Open 6 Jan 2021 153 views Banks

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Filed 6 Jan 2021 by Christopher

Someone has opened up 2 Greed Dot cards using my name and Social Security number. I have tried to call customer service many times to no avail. They want me to enter my card number BUT i do not have those cards because someone ELSE used my information to open them.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 6 Jan 2021
Desired resolution: You can fix this issue by deleting both cards and accounts entirely because that was NOT me who opened them.
Problem: Accounts opened with stolen identity
About: prepaid card accounts

Progress

Filed
Company notified
Company replied
Resolved

6 Jan 2021 Complaint filed and published
6 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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