Complaint: Identity Fraud

on 06 January 2021 about Green Dot Bank in category Banks

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My complaint:

Someone has opened up 2 Greed Dot cards using my name and Social Security number. I have tried to call customer service many times to no avail. They want me to enter my card number BUT i do not have those cards because someone ELSE used my information to open them.

0 0 vote
Justified complaint?

Suggested solution:

You can fix this issue by deleting both cards and accounts entirely because that was NOT me who opened them.

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