Filed 31 Aug 2020 by George
I walked into an Albertson’s Supermarket one day about a month ago purchased a prepaid card with $400 ,only after careful consideration being as my needs included ATM withdrawals and after reading the Greendot Prepaid card package I was satisfied that my needs would be met. Shortly thereafter Much to my dismay I discovered that Greendot is running a SCAM.Before ATM withdrawals can be made the card must be registered, and here is where the scandal begins… You see , no matter what info a new customer provides, it is never sufficient. I myself provided everything accurate and truthful with even extra info such as my Mother’s maiden name…but greendot CONVENIENTLY found fault where no fault existed. This allowed them to keep my money , as they locked my account, they also even accused me of abnormal or suspicious activity when I purchased a cellphone with an activation card from Target.(about $140) Now after providing SEVERAL emails containing pictures of front back of my valid Driver’s License ,none , not one ,of these perfectly clear pictures were clear legibleaccording to Greendot. VERY CONVENIENT for these people, as the interest continues to build from probably hundreds of thousands of innocent customer’s dollars…..As I slowly began to realize that I’d been had , I also discovered that it’s almost impossible to reach a live person at Customer Service , no Live Chat , These people DO NOT WANT TO GIVE ME MY MONEY BACK….!!!! I DID NOTHING WRONG TO DESERVE HAVING MY MONEY STOLEN BY THESE CLEVER THIEVES!!! They have many reasons as to why they can’t won’t refund the remaining balance ($222) to me. Covid 19 has taken its toll on my financial situation I absolutely cannot afford to donate this money to Greendot.
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