Green Dot Bank complaint: Got Hacked and They Won’t Refund Me My Money With a Real Check
Filed 5 Feb 2023 by Heather
Last summer my account got hacked and I reported it to GDB to have my account shut down and my stolen money returned to me. The 866 number wasn’t getting me anywhere, I finally was able to reach someone through social media and they directed me to a number in CA. The customer service ppl in CA sent me a check but it’s not valid…I called and complained, and even called the number on the FedEx envelope (but unsurprisingly can NEVER get through). They sent me out another check and same issue, wasn’t able to cash it anywhere. I tried a bank, Walmart and a check cashing place and they all told me the same thing. I am tired with it being 6 months later and STILL no resolve.
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