Green Dot Bank complaint: Customer Sevice

Name: Customer Sevice
Item: Green Dot Bank
Rating: 1
Author: Radams3752

Open 14 May 2020 286 views Banks

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Filed 14 May 2020 by Radams3752

I had an account with green dot and my EIP payment was suppose to be sent to the account. No one will answer the phone, I stay on the line for hours and no one comes on.This is so not professional and upsetting.I need answers.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 14 May 2020
Rating: 1/5
Desired resolution: Get on the line and talk to people
Problem: Phone line unanswered for hours about stimulus payment
About: stimulus payment account

Progress

Filed
Company notified
Company replied
Resolved

14 May 2020 Complaint filed and published
14 May 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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