Complaint: Company refuses to remove restriction after uploading ID

on 24 November 2020 about Green Dot Bank in category Banks

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My complaint:

I opened an account online and had my social security checks deposited 7400.00 and have not had access to any of the funds, they put a restriction on the account pending the upload of my ID which has been done 8-10 times… my power and water has been cut off and lm facing an eviction in 5 days PLEASE HELP 561-213-9151

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Justified complaint?

Suggested solution:

remove the restriction

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