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Green Dot Bank complaint: CLOSING OF CASE WITHOUT BEING NOTIFIED AND WILL NOT PUT MY FUND INTO CORRECT ACCOUNT

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Filed 2 Oct 2020 by Mariana

MY EMPLOYER DIRECT DEPOSITED MY FUNDS INTO AN ACCOUNT THAT WAS NOT MINE I VERIFIED WITH EMPLOYER AND FUNDS HAVE NOT BEEN RETURNED.IVE SPOKE WITH MULTIPLE AGENTS WHEN I ASKED TO SPEAK TO A SUPERVISOR I WAS OLD I COULD NOT SPEAK WITH A SUPERVISOR THE NEXT 2 TIMES I ASKED THE AGENTS HUNG UP ON ME.WHEN I FINALLY WAS ABLE TO SPEAK TO A SUPERVISOR I COULD NOT HEAR HER CLEARLY DUE TO BAD CONNECTION SO I WAS TRANSFERED TO CORPORATE OFFICE AND SPOKE WITH JAY W. CORPORATE MGR. HE SAID I HAD TO WAIT 2 DAYS I GAVE DETAILED INFORMATION DATE, TIME, VOUCHER, NUMBER, TRACKING NUMBER,NAME OF EMPLOYER AND AMMOUNT I AM BEYOND PISSED OFF WHAT KIND OF BANK CLOSES A CASE WITHOUT NOTIFYING CUSTOMER HOLDS MY FUNDS OR JUST PLAIN STEALS MY MONEY AND TELLS ME TO WAIT LONGER !!!!!

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