Green Dot Bank complaint: Closed act, denied my money

Actually 2 complaints, my SS check was direct deposited on 1-14, I pd bills on 1-15 which left a bal of over $500. Went to use card on 1-16 to discover act was closed. Called and was told closed due to suspicious activity and I couldn’t access my money.. Learned they couldn’t keep my money if they closed the act. Filed complaint with FCC. After 3 days and totalling over 6 hours on hold finally spoke with someone and told them I had filed complaint and they better send me my money. She said they would, but have to wait for 2 weeks or more. This is unacceptable. Secondly, my stimulus check was deposited into an account with a different act number, they blocked that act, 7 months later IRS found out money sitting in that act without returning it to them or contacting me about a so called fraudulent act in my name. Money sat in that act from April 22 until Dec. When IRS requested money be returned to them, so I got screwed out of that money also.