Green Dot Bank complaint: Closed account

Name: Closed account
Item: Green Dot Bank
Author: Mesha

Open 16 Sep 2021 169 views Banks

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Filed 16 Sep 2021 by Mesha

Green Dot won’t release my funds and my job won’t write a refund letter as they’ve already done thier part in depositing my paycheck. My date of birth year has a typo and green Dot closed my account and won’t release my funds.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 16 Sep 2021
Desired resolution: They need to verify my date of birth some kind of way in order to release my funds. I got fired from my job as well
Problem: Account closed over birth date typo, funds held
About: prepaid bank account

Progress

Filed
Company notified
Company replied
Resolved

16 Sep 2021 Complaint filed and published
16 Sep 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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