Green Dot Bank complaint: Card replacement

Name: Card replacement
Item: Green Dot Bank
Author: Heather

Open 12 Jan 2021 233 views Banks

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Filed 12 Jan 2021 by Heather

Over 25 hours on hold trying to get new card. Sent documents with new address. No response from greendot but they have my money. It’s been 9 days since documents sent

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Case details

Status: Open
Company: Green Dot Bank
Filed: 12 Jan 2021
Desired resolution: Send card expedited to new address immediately or direct deposit my funds to my bank account
Problem: Replacement card not sent, endless hold times
About: replacement debit card
Dealing with it for: 9 days

Progress

Filed
Company notified
Company replied
Resolved

12 Jan 2021 Complaint filed and published
12 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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