Green Dot Bank complaint: Blocked card closed account
Filed 24 Jun 2021 by Tracie
Greendot claimed there was possible fraud with my cards. I bought 6 cards to put $500 on each to pay a bill. They said I needed to show identification. I submitted it numerous times and have called many times. I have been constantly hung up on and put on hold and then hung up on. I have even sent a copy of my driver’s license, copies of all the receipts, copies of all the cards and all the emails and contact information and they will not give me my money. They have $2500 of my money. I am disabled and feel helpless. They accepted my photo identification for one of my accounts that had $500 on it but somehow they wouldn’t accept the same one on the rest of the cards.
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