Complaint: Blocked card

on 23 February 2021 about Green Dot Bank in category Banks

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My complaint:

I’ve tried my phone an several friends phone’s for pics of my I.D. to seeverify my account none are good enough the money on my card is for part of funeral expenses for a friend who died I raised it on a go fund me. I have several debit cards and I have never been asked to verify my identity. I had no problems sending pics to get verify for this free government phone or other things only greendot has this problem give me my money

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