Complaint: Blocked and closed my account with unemployment benefits there

on 21 December 2020 about Green Dot Bank in category Banks

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

My account got closed and my funds are still there. You guys are still taking a monthly fee while not allowing me to use my account! I kept contacting them and explaining that they were unemployment benefits and I’d rather close my account and they still decided to withhold my funds during a pandemic. I even sent my documents to close my account but when I called back they just gave me the same run around. They said I have to contact the nys department of labor and they couldn’t do anything since the block came from the department of labor but after waiting hours for a supervisor they told me they had no idea what happened.

0 0 vote
Justified complaint?

Suggested solution:

They need to refund my money! I requested it through email and phone calls multiple times over 6 months.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments