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Green Dot Bank complaint: Account Blocked! Money withheld!

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Filed 30 Aug 2023 by Bertha

On 7/31/23 I was notified of suspicious activity on my account. I responded immediately and the account was blocked. I have been waiting for a replacement card ever since. I cannot pay my bills, rent, etc. I am receiving calls and late charges from my creditors. Every time I call Green Dot, I get the runaround about when I will have access to my money. Today the agent hung up ln me. I need help! I want to file a formal complaint with whatever agency that regulates Green Dot. Please tell me how.

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