Green Chef complaint: Delivery late

Name: Delivery late
Item: Green Chef
Rating: 4
Author: Martha

Open 11 Sep 2024 55 views Fast Food / Delivery

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Filed 11 Sep 2024 by Martha

The past two orders I have received have come on Friday afternoons when they are scheduled to come on Thursday. Due to the delay, some of the produce has been poor quality and I was not able to complete two of the six meals. I will include a photo of the zucchini that got frozen somehow. I’m asking for a refund for one week of meals and asking that my deliveries are delivered on Thursday, not Friday.

Green Chef complaint: Delivery late — Photo Martha uploaded with this complaint

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Case details

Status: Open
Company: Green Chef
Filed: 11 Sep 2024
Rating: 4/5
Desired resolution: Credit me for one week of meals, and be sure when my meals are delivered. They’re delivered on the day I’ve requested.
Problem: Meal kits delivered a day late
About: meal kit deliveries

Progress

Filed
Company notified
Company replied
Resolved

11 Sep 2024 Complaint filed and published
11 Sep 2024 Message from Bizzy: we notified Green Chef about this complaint.

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