Goodwill Industries complaints
Goodwill Industries complaint: Text message
Filed 11 Aug 2023 by Tami
Me along with others received a text message stating that Purple Was 50% off thru Sat. 8.12 . Went in and I picked out purple tagged items and went to check out and they said it was a text mistake on the color. I UNDERSTAND MISTAKES BUT IF YOU SEND THIS MASS TEXT YOU CAN RESEND A CORRECTED ONE. Also, a note on front door could have been posted telling us of the error. This was very inconvenient to me and others in the store. A lady had showed and had a basket full of purple she had shopped hrs for only to find out purple was not discounted. SHE was upset needless to say. Plus your emoyees had to put all that away, such time wasted.I Hope this location did not just deny honoring customers an advertised deal that Corp. MASS texted and no one received text or sent another text correcting error
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