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Goodwill Industries complaint: Rude and Threatening conduct

Open 54 views Non-Profit

Filed 18 Sep 2023 by Tom

The complaint I have is woth the Goodwill Outlet in Jacksonville IL I am a reseller meaning I sell goods online. I go to the outlet picking for things to sell after I get off work at my full time job everyday. I would like to add that I spend 200 plus dollars a day with Goodwill. Lately the women women Brandy that stocks the toy Dept. has been super rude to me lately for no apparent reason. Yesterday I left a cart with stuff in it in one of the corners with a few items in it I intended to purchase I was purchasing anothe4 cart and reali,Ed I was running late fo work and left it informing Matt the cashier( who I have nothing but good things to say about.) that I would be back to purchase it in the morning. Well today I get there and she comes up to me after weeks of comments and rude gestures and informs me that it is a privilege that I come shop there and if I want to continue shopping there I will put my stuff away I don’t want I informed her that I intended to come back for the stuff. She told me me in that she didn’t give a f what I was doing everytime I vome there she cleans up after me and she is sick of it. I asked her if she realized how much money I made this place. She told me to f off and walked off. I literally was shaking and almost went off on her I informed the manager what happened and it was just left alone later I could hear them talking about it in the back and everything just went on ad usual . This women Brandy is literally rude to everyone who comes in there I get along great with all the staff and I make money coming there buy selling the items that your company makes money from. So I am about to stop going there and alot of other people are sick of this women. Please I would appreciate some response to this. Your employees should be respectful to someone especially someone who at the very least spends a thousand dollars a week ther

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