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Goodwill Industries complaint: Nasty new manager

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Filed 12 Sep 2023 by Melissa

I bought a dress 2 weeks ago for my dad’s funeral. It didn’t fit. I never keep receipts buy I made a point to keep the goodwill receipt just incase. Brought it back tonight and sadly I’d kept a crawfordsville indiana goodwill receipt. I apologized an told her as you may imagine it’s been that kind of time for me since just losing my dad. She couldn’t care less, gave me some little noise oooooh yeaaaa we won’t be able to exchange it or take it back. Every tag is on it its clean, pressed and perfect and I’ve been coming to this brownsburg store for YEARS and always loved it! I talk about it all the time to all my clients. I am a hairstylist. And when I bought the dress she won’t allow me to return, she had a snarky outputting comment for me and she wasn’t even checking me out- went out of her way to ruin my day.

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