Goodwill Industries complaint: MANAGER WHO CLAIMED I SWITCH TAGS BUT SHE WAS OFF

We bought a patio set in the cartersville Goodwill for 39 dollars an told the cashier we would pick it up in three-days , we shop at this Goodwill everyday we return the next day to see our patio set still sitting on the floor.On the third day we were told by Tanya the store manager that there was no way it sold for that price then she turned around an said it was sold earlier that we but that was a lie because it was just being put on the day we bought the patio set.what they did once Tanya returned was resell it at a higher price once returning to work, then had the nerve to say to say the tag was changed but how ? It actually had a zip tie on it.An from my understanding this has not been the first time this has happened under her management.Im look for a response to this matter . sending you a copy as way as the BBB on this matter .would like to receive a follow up email from you. This my second letter I’ve send place reply back Thank,You