Goodwill Industries complaint: Manager thinks she’s God

As I was walking into the store a manager was yelling at a customer and making a scene. This in return irritated me as being a customer walking in and made it very uncomfortable for me to shop in the store. When I approached her and said you’re making a scene she didn’t care she just told me it is what it is leave it at that. As if customer service is not even an option. It would be one thing to ask a customer politely but to constantly nag a customer to the point where she started flinging the items she was about to buy back onto the shelves cuz she refused to buy them I’m not thinking that’s good for sales. Apparently the manager was irritated about a couple things with this customer. But yet I can get checked out by a girl with pink streaks in her hair , an earring in her nose and not dressed very professional. Yeah let’s be judgmental shall we and judge a customer for doing something inappropriate!