Goodwill Industries complaints
Goodwill Industries complaint: Denied restroom access/disabled customer
Filed 16 Sep 2023 by Vickie
Was told by manager that I could not use bathroom although I had urgent need to defficate as I have IBS and 63 years old /disabled I asked her three times that it was urgent she just laughed because I was about to go on myself then I did as I was paying for my items. I feel I was discriminated by the Goodwill Newport Manager Diane M Americans with disabilities Act should have been used. She was also sitting down at register when I witnessed a woman ask for an application and was told to get the folded up one on a table on the show floor that someone already used. That’s lazy!! She discriminated and embarrassed me and treated that lady with disrespect.
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