Goodwill Industries complaints
Goodwill Industries complaint: Closed Dressing Rooms
Filed 14 Sep 2023 by Kelly
I like to shop at Goodwill both because it is economical and I’m not contributing to sweatshops. It is very difficult for me to determine what clothes are going to work and not work without trying them on. Not to mention that Goodwill changed the return policy to store credit so I can’t even take them home, try them on, and bring them back for a refund (which is still more painful than trying them on at the store and only buying what will work for me).
I quit buying clothes in stores altogether now. Like other merchants that lock things up because of theft, they are losing a lot in sales by punishing those of us that are not thieves. For other retailers that do this locking up stuff, I just give up and shop at Amazon. I don’t have a replacement for Goodwill.
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