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GO2bank complaint: Unacceptable Service with the GO2Bank Credit Card

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Filed 28 Jun 2022 by Traisha

I have had nothing but problems with the GO2Bank Secured Credit Card. The customer service center lack knowledge on how the card works and have hung up on me more than 3 times on multiple occasions just for asking simple questions. Today I called regarding my deposit release from a rental I was told it takes 7 days for them to put the money back in the account however I’ve done this same transaction multiple times during the past two months and never had to wait 7 days. I will no longer do business with this company. Since it’s switched over to from GOBank it has been nothing but problems with my checking and credit card. I HIGHLY do not recommend.

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