Filed 20 Jun 2023 by Cristina
Initially when I filed a dispute I had my card stolen and it was about $700 for something for my account I filed the police report I never I was supposed to but twice I feel like go to bank victimized me because basically they told me that I had to write a letter of filing dispute but write a letter which I did and I went ahead and I mailed it and they never got it plus they said that they would look for it in the mail they never did it was never return to send her then they told me that you know I had only so many days to go ahead and write this letter and so I missed that deadline and after the 10 day they said that I could still write that letter so I didn’t know what to believe then now that the suit has been closed and their money has been returned to me and they are being hostile towards me because basically they are saying that I can’t verify my account as to to identify myself they told me to get a ID and a non-expired idea which I did the next day and because it is a paper ID which is it’s clearly valid and has the state of Texas seal I paid for it now they want tthe physical card and I have to wait to put in the mail for it they have lied to me continuously and treat me like crap on the phone I really really want you to shoot them
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