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GO2bank complaint: locked account

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Filed 25 Sep 2022 by valerie

i opened go2bank account to have safe place to have tax refund deposited.i opend when filed and did not use account for several days then my refund was do to hit.i logged into my go2bank account and could not remember the password i used so reset password.tje next day my $8000 tax refund hit and go2bank locked my account ,said unusual activity.for 8 days staright i tried getting it unlocked sent in everything they asked for state issued id card front and back selfie of me holding card and ss card all clear as day pics.every day for 8 days i was told it would take 2 business days.then with and online chat i was told to upload my docs again via moble app.so i did that and as soon as i was done they locked my account permenantly.now i have all that money in there i cannot touch and i do not even have clue what they are going to do with it.was the biggest mistake in my life going to go2bank..i never seen any kind of business run so poorlyu ever in my life right down to kids on the corner with lemonaid stand.they are more professional then this joke of a site.

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