GO2bank complaint: Cannot access funds
Filed 22 Feb 2023 by Angela
Lost my card. Called and the rep said I could go to Walmart and get cash from my account. All I had to do was show them a barcode generated by their app. Needless to say, it has been four days, six different Walmarts and 23 barcodes later and still nothing. Walmart says it is Go2Bank and Go2Bank says it’s Walmart. I say this is insane. Cannot get a straight answer from Go2Bank. All they can say is I know how you feel. No, no, I don’t think they do. This has been the worst experience with a bank I think I’ve had. Not to mention the language barrier and extremely broken English from the reps just adds to the frustration. If I am ever able to get my money, this account will be closed! I had to leave one star but if I could erase it I would.
Report
Discussion
0 comments
No comments yet. Been through something similar with GO2bank? Start the discussion above.
More GO2bank complaints
View all 303Locked my account with my money
My account was locked with 5000 dollars on it they said some verification was wrong the customer service rep did…
Closed accountb
They closed my account for no reason then told me for 22 days they were mailing me my check o…
Close my account been over 2 weeks still no check
Close my account over 2 weeks ago was told I would receive a refund check never did call customer service…