Giant Food Stores complaint: Overcharged
Filed 18 Aug 2021 by DONNA
I was at the store on August 18th and checked out at 1:20. Bonus card 4 80057 00339.
I purchased several items that I got overcharged for. The cashier told me to go to customer service. My main complaint was my mascara. It rang up at $8.99 but was $5.99 on the shelf. The kid at customer service told me I was charged $7.59 after bonus discount. That was supposed to be the cost on the eyeliner. Also I bought potato stix which sign sd were $4.49 and I got charged $4.99. The kid told me he would have to rering everything but he continued to answer phones, ignoring me. It was obvious he didn’t want to rering my merchandise.
The customer service at Giant has been horrible. About 6 months ago I started doing more of my shopping at Weis.
My bonus card should reflect the difference of what I used to see at Giant.
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