GFL Environmental complaint: Missed solid waste trash pickup for past 4 weeks straight

The regular solid waste trash pickup for 6930 -6938 East Vernor Highway has not happened for the past 4 Fridays. We CONSISTENTLY put our bins out the night before, (Thursday nights) and consistently they are not emptied. The recyclable bins ARE emptied regularly without issue, but the regular trash is left. We have resorted to hauling our bins 12 block away to Helen Street as you seem to have no problem with picking up on Helen St regularly. We have been having this problem for some time and have even approached the truck drivers on more than one occasion to see why they are passing us by. We are the only 3 units facing East Vernor St between Mt Elliott and the Blvd. We are between Canton and Helen. Some mornings the truck actually comes past us on East Vernor, the bins are there and they do not stop. What do we have to do to get our trash collected on a weekly basis like the rest of the neighborhood?