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GFL Environmental complaint: Garbage not picked up

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Filed 1 Sep 2021 by Moe

On today August 31st the truck skipped our pickup The can was placed outside Monday night it was in a GFL large green can . We had this happen on 2 other occasions. We contacted customer service and were told to wait until 7pm it will probably be picked up if not to call back tomorrow. I asked to speak with a supervisor I was put on hold and told he contacted emailed the supervisor an that someone will swing back by and the representative would call me back. Neither happened. We are very disappointed with the service our bill is always paid in full. No pickup service 3 times is unacceptable.

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