Gate.io complaint: Reset password

Name: Reset password
Item: Gate.io
Author: Cuong

Open 15 Dec 2021 142 views Crypto / DeFi / Blockchain

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Filed 15 Dec 2021 by Cuong

i can not reset my password via phone number.
i use my email but google Authenticator app generate invalid code so i can not put in. I tried many times but still failed

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Case details

Status: Open
Company: Gate.io
Filed: 15 Dec 2021
Desired resolution: Please help to reset my password and send it to my email so i can log in
Problem: Authenticator code invalid, cannot reset password
About: account password

Progress

Filed
Company notified
Company replied
Resolved

15 Dec 2021 Complaint filed and published
15 Dec 2021 Message from Bizzy: we notified Gate.io about this complaint.

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