My complaint:
When I was younger I remembered lots of steak and Kidney filling in the pies, I loved the pastry as well. Im so disappointed that the last few times I’ve bought these pies there has been little to no meat and definitely no kidney only plenty of gravy. I don’t know if it is a fault with machinery or that Fray Bento’s think that customers don’t notice. Its totally unacceptable to advertise steak and Kidney pies when there is nothing filling the pie apart from gravy with a fleck of meat. Please address this problem as you have spent years building a great reputation don’t let it down now.
Suggested solution:
New advertising campaign promoting extra filling, and produce what is being advertised. adequate filling required.