Frankie and Benny’s complaints
Frankie and Benny’s complaint: Not Happy
Filed 14 Jul 2024 by Kelly
We were seated straight away. Had to ask for menus. Waited ages to be served. Asked 2 different members of staff. Waited ages for food, people seem to be severd before us, even though we were in before others! Asked how long our starters were going to be. Our starters were sat for ages on the side. To be fair, the starters were really nice. Our main course turned up soon after. The chicken was dry and it was a very tiny portion. No way was a full chicken breast so thin. The lasagna was ok again. Tiny portion and not many layers. Tasted ok. We helped ourselves to a menu to order desert, that came quickly and was very nice.
Unfortunately I don’t think I will be returning because there was food (pancakes and bacon ) all over the floor and it felt dirty.
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