FireKirin complaint: Rude agent

Requested to deposit 10.00 for slots was told it is a min of 20.00. I asked when this changed since I literally just deposited 10.00 15 minutes prior. Agent would not respond. I said hello and no response, I said what is going on and they replied with same message 20.00 min. I said I’m good and they said stop messaging me then logged back on the following day and got someone different and with no issues my 10.00 was loaded. Later this evening I assume to have gotten the same rude person from the prior night and they refused to help me talking me to go to the new site to download.

I had JUST had a different agent load several hundred dollars over a period of a few hours the same day..15 minutes prior from the original site. While going back and forth with the rude agent my friend I referred added money to her account using the old site with no issues but I was refused help by this certain agent. They told me to not play with you all again if I have a problem with what they were telling me.

I have spent thousands of dollars and referred NUMEROUS people to this site and I don’t appreciate the rude crass attitude of the agent working for you. I have all chats between us and the sarcasm is astounding. Just plain rude and they have NO customer service skills. I will not play on your site again because of them and I will tell all of my friends to no longer support this site as well.