FireKirin complaint: I need my money. Was I scammed??

So on Tuesday Aug. 24
I tried to cash out $130 and was told that I hadn’t made a deposit recently so I went back and sent them a screen shot of my last deposit that was only 2 days prior on Aug. 22. And they responded that I had won the money due to a free spin bonus and it was not redeemable.. which has never been a problem before.. I was told that I needed to spend all the money that I had won before I could make another deposit to have the chance to cash out again. They didn’t just give me one excuse not to give me my money but 2 completely different exercises, which were both nonsense.. so id appreciate it if I could get the money I won. Also I deposit money on this game almost every single day and not once has there ever been an issue with cashing out because I won on a bonus.. so what’s the deal all the sudden?? I feel as tho I’ve been completely scammed by this company..