FireKirin complaint: Denied my cashout winnings

Complaint from Supreme game room reported on 19 February 2023 about FireKirin

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My complaint:

Played online through Facebook messenger by the name Supreme Game Room they created an account for firekirin I loaded money 15 minutes into playing the game had only $5 left in a spin I won $500 in total of $505 I asked to Cashout they said just a moment I was waited an hour tried to leave them message wouldn’t go through they blocked me I sent a refund they denied as well

Suggested solution:

If they can pay me my winnings if not a refund

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