Complaint: Unending refinance process and Credit score devastated

on 23 March 2021 about Fifth Third Bank in category Banks

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My complaint:

I have been trying to refinance a hoe loan with Fifth Third since August of 2020. The loan was due in full Dec. 25 2020. My application went through several hurdles, delays, changes of mortgage brokers from the local office on. I am furious ! This is still ongoing with absurd requests and my great credit has been ruined. Lines of credit are being lowered. I was told that this would not affect my credit in January 2021 because the refi was still in progress!!! this causing incredible stress.

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Justified complaint?

Suggested solution:

I want the bank to forgive the loan and restore my credit with reporting agencies. Or refinance ASAP!

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