My complaint:
1) made a deposit of $2000 cad and $4000 cad into Fanduel Ontario for live online casino and made profit of $7200 cad; so my Fanduel account has $13200 cad
2) in September 2nd, 2022, Fanduel suddenly suspends my account (no availability for me to access) after me attempting to 2 withdraws of $6000 cad and $7200 cad
3) did try to contact Fanduel customer service several times, but just like any other people complaining about Fanduel here in BBB, I was just told to “seeminglessly” wait until account team reaches me via email which is doubtful
4) my Fanduel Ontario account is my email address junwon_jung@alumni.neco.edu
Suggested solution:
reactivate my account for withdrawal
