FanDuel complaint: Account suspension

Name: Account suspension
Item: FanDuel
Author: Heidi

Open 20 Aug 2022 94 views Gambling

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Filed 20 Aug 2022 by Heidi

I received an account suspension from fanduel over a month ago. They requested documents to help them with an investigation. I provided the requested documents, and they since ignored every email request for over a month. I had over $11,000 in my account and they will not respond to any of my requests.

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Case details

Status: Open
Company: FanDuel
Filed: 20 Aug 2022
Desired resolution: Finish their investigation or at least give me money back.
Problem: Account suspended, funds held, emails ignored
About: betting account balance
At stake: $11,000
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2022 Complaint filed and published
20 Aug 2022 Message from Bizzy: we notified FanDuel about this complaint.

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