Filed 3 Mar 2023 by Ashley
Today I went into load a payment card. The manager Mike told me the wrong information. This was not my first time loading this card at this location. He told me I didn’t need to swipe my card to load my funds. Then said it didn’t work, I asked him if he could he try it again , he then says swipe your card. I then said to him I thought you just told me that I did not need to swipe my card now your telling me I need to swipe it. He then told me don’t get rude with him. He got really loud with me and shoved my money to me and told me to take my got Dan money and go some got Dan where else. I have never and I mean never had someone at a business talk to me in a way that he did all because he gave the wrong information. Instead of admitting his mistake and moving forward. Getting rude with the customer and speaking in such a manner is very rude and unprofessional. I will never visit this company again. and I will let everyone I know , know about Mike at the Lexington park family dollar. I also asked for the corporate number and told me to call 1800 family Dollar and get the hell out.
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