Complaint: Very rude and unprofessional associates

on 15 November 2020 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

While visiting the family dollar located on Lillian Highway, Pensacola, FL, in which I have shopped at for over ten years, I came across two of the worst associates in awhile. The cashier was coughing all over the place and already had an attitude before I even reached her register. I was purchasing snacks for the home and had her ring up some chips that were labeled 25.00 but they came up 26.00, I explained there was a sticker that stated 25.00, she started arguing with me, I asked for a manager (Katy) and explained to the manager and showed her the sign and stated the customer is always right and that I used to be a district manager over 20 years ago and she threatened to call the police on me after some choice words, I own my own business, paying the extra dollar was not a problem, I asked for her manager because I know she is just an assistant or her district manager number (to no avail) and she told me to never frequent the store again, I will be coming there next week to make a formal complaint with the store manager of that store.

0 0 vote
Justified complaint?

Suggested solution:

Better training or better hires that are prepared to deal with customers and know how too, neither one of their hygiene was up to par or wore masks, even though the cashier was continuously coughing.

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