Family Dollar complaint: store refund

Name: store refund
Item: Family Dollar
Author: Sheryl

Open 15 Jun 2021 226 views Supermarkets / Grocery Stores

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Filed 15 Jun 2021 by Sheryl

Went to store on 6132021 Cashier charged me $6.00 for an item that I did not receive. I ask for a refund or exchange and the manager on duty or cashier would not refund my money that she knew the item was not in the store that she charged me for, I am upset concerning me as a customer! This is no way to treat a customer, where is the respect for us as customers!

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Case details

Status: Open
Company: Family Dollar
Filed: 15 Jun 2021
Desired resolution: A gift card for $100.00 for the trouble they caused me and upsetting me as a customer! my time and image is important!
Problem: Charged for missing item, refund refused
About: store item
At stake: $6

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2021 Complaint filed and published
15 Jun 2021 Message from Bizzy: we notified Family Dollar about this complaint.

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